Ideas

We are trying to allow our parents flexibility with payment options, and paying online by card is one. However, the Iris payment system doesn't allow payments over £4,999.99 for fees. As the vast majority of school fees exceed this amount, the pay...

A parent has emailed to say that with the new portal she can no longer see which subject the teachers listed are linked to. Is this something that could be added? I've told her in the meantime to look at her child's timetable for the subject teach...

Would like the ability to switch this off/remove this. We do not use the leave function and this just causes numerous comments from parents on why there is nothing under quick links.

I have leavers from 2018 who are deleted from users list but still showing up on 'Balance Adjustment Tool' as 'deleted from system'. The Chat Expert said they will come off soon but i have people on that list from 2018.

Currently directions is mandatory. Please consider making this optional field.

It would be very useful to have the option to refund unused dinner money or any other register payments online instead of having to issue cheques, cash or Bacs.

We are in the middle of configuring our new Parent Cloud Portal and we have noticed the Parents Home page is very negative in showing the Discipline record but not the Merits assigned via Rewards & Conduct, the parents have to select School Pr...

Before ParentMail was updated in April there was always an option on registers to select "Repeat Selection" when booking sessions. This has been discontinued much to the annoyance of parents who like to block book their wraparound care sessions. C...

We have received feedback regarding E-Forms within the Parent Portal. Currently, not being able to share direct links to specific forms creates some operational challenges for parents and staff. Could you please advise whether there are any existi...

We have received parent feedback regarding on-screen/push notifications within the Parent Portal. Currently, tapping a notification does not always take users directly to the related communication and may require multiple additional login and navi...