Make sure there is feature parity between the web portal and mobile apps for school directory (GDPR)
In "Parent Portal Manager > Features > School Directory Options" there is no feature parity between the "Web Portal" tab and the "Portal App" tab (i.e. the mobile app). This led us to experience a GDPR issue in disclosing more of our staff d...
Remove the wording 'Oops, something went wrong' from the Parent Portal page when the link is accessed directly.
Remove the wording 'Oops, something went wrong' from the Parent Portal page when the link is accessed directly. It does not appear appealing from the parents' perspective
Hidden Description of Reward & Conduct in parent portal
As our school are going to activate the parent portal and open to our parents, there might be some data we have decided to be not shown to parents, for example, the description of Reward & Conduct, please take a look at the specific details in...
In the new Parent Portal in Cloud Portal, the School Reports page has two tabs, Reports and Assessments. We do not publish reports to the Reports tab but only to the Assessments tab, which makes it hard for parents to switch. We would like to be a...
Customer Statement in iSAMS Parent Portal to show all transactions
The customer statement in iSAMS parent portal only shows outstanding transactions from iFinance. However, most parents would like to see all their spending and payments in their statement. This has led us to not be able to allocate payments at all...
invoices and SMS are listed oldest first, reports and emails newest first. All of these should be newest first as parents will normally be interested in the latest info.
Automatically Update Username in Parent Portal when Contact email address is changed
When a parent email address is updated in Pupil Manager, please could thier username in Parent Portal also be updated as we currently have to do this manually at the moment.
While on the iSAMS Web portal our Reports are arranged by date with the newest one appearing first, on the portal app they don't. Parents have complained about this as the Report order on the App does not follow a normal pattern. Could it please b...
We carefully choose our opening times for some of our electronic forms as we use them for booking activities. Often these times are around 18:00 or 19:00 in the evening for fairness for working parents. As there is no currently no time setting for...