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Ability to create a Parent Portal Account whilst Parent contacts are not on the pupil's record

We have a pupil who has lost both his parents, and so the only contacts on his account are his Guardians and Emergency. The Guardians have been unable to create a Parent Portal account, and after contacting Support I was informed there has to be a...
Guest 12 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Electronic Forms - include the option to upload photo

We intend to use the forms for close contact COVID cases. Would be ideal if there's an option to upload photos via the form for proof of result.
Guest almost 5 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Later

Central Function for Register Creation

Kernow Learning Trust (and other trusts) want to be able to create and manage the parameters of registers, whilst leavings schools to manage the day to day register functions. Kernow want for all schools to operate in the same way. We did discuss ...
Sharmaigne Watson almost 2 years ago in IRIS PlusPay 2

Payment Items - Deposit + Instalment Payments

Kernow Learning Trust (and many other schools) set up a residential trip where the number of deposits received determines the remaining cost of the trip. In this instance, all schools would need to create a payment item for the deposit, and then c...
Sharmaigne Watson almost 2 years ago in IRIS PlusPay 1

Parent portal & app - report order does not match

While on the iSAMS Web portal our Reports are arranged by date with the newest one appearing first, on the portal app they don't. Parents have complained about this as the Report order on the App does not follow a normal pattern. Could it please b...
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 4 Already Present

Track parental engagement on the portal and with reports

We would like to track how many of our parents actually view their child's report each term on the portal.
Guest about 4 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Make Finance module available on the iParent App

We would like to see the Finance module activated on the iParent app.Since most of our parents will only use the iParent app and not the web portal, it is crucial to have the finance data (invoices, statements, ...) also available there. Until now...
Guest about 4 years ago in IRIS Ed:gen & iSAMS / Parent Portal 1 Now

Support parent portal links internally

Presently, if we put a text widget on the home page, and a user clicks on the link going from Dashboard page to School Reports page, the Dashboard button on the menu bar becomes broken in the destination page (in this case, the School Reports page...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Leave Request Notifications - cc options for Administrators

The options for notifications to be sent to are only Year Tutor, Pastoral Tutor etc. Generally administrators will manage this area and there is no option for them to receive a notification or ideal be sent a copy
Guest about 4 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Have update email up date or add to their iSAMS contact details.

A Parent Portal user can change their email under Account Options so that their login changes, but this doesn't affect any other record of their email. This makes their contact details out of sync with the Parent Portal and parents think they are ...
Guest about 6 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Later