Parent Portal

The options for notifications to be sent to are only Year Tutor, Pastoral Tutor etc. Generally administrators will manage this area and there is no option for them to receive a notification or ideal be sent a copy

We have 2 different reward types separately for Secondary and Primary. The current display cause many confusing for our parents. When a parent check the child in secondary, the parent portal website looks like there is no rewards record for this c...

It would be very beneficial for parents to be able to see their termly invoices on the parent portal app and not just on the web-based platform. Many parents only use their smart phones to access data and they are currently prohibited from seeing ...

A Parent Portal user can change their email under Account Options so that their login changes, but this doesn't affect any other record of their email. This makes their contact details out of sync with the Parent Portal and parents think they are ...

At the top of the Parent Portal you can see your own name and initials. This looks a lot like the interface familiar from Office 365. It would be great if this, like O365, gave a link to account options, at the very least a logout button. The top ...

Ability to edit the default message when the cloud portal is disabled: "The portal [PORTAL_NAME] has been disabled. Please contact the Admissions Team directly." In the previous Parent Portal Manager, under Configuration > Maintenance Options &...

Remove the wording 'Oops, something went wrong' from the Parent Portal page when the link is accessed directly. It does not appear appealing from the parents' perspective

Dear Supporters,I am checking Parent Portal and interested in "My Contact Information". However, I recognize that I only can update email and mobile phone of parents. I can't update the contact address. Can you please let me know how to show and u...

In the new Parent Portal in Cloud Portal, the School Reports page has two tabs, Reports and Assessments. We do not publish reports to the Reports tab but only to the Assessments tab, which makes it hard for parents to switch. We would like to be a...

Can you please have login statistics for the iParent App and Parent Portal website logins? When we check our logging in Parent Portal Manager (screenshot attached) the logs haven't been updated since January 2021. Please help. We would like to get...