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Make bookmarks and links visible properly

On the the bookmarks page you have limited how many bookmarks appear to such an extent to render it almost useless. We can add links to other websites but can not ensure that they are actually visible to families -what a waste. It is not obvious o...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 1

Add iParent App and Parent Portal website login statistics

Can you please have login statistics for the iParent App and Parent Portal website logins? When we check our logging in Parent Portal Manager (screenshot attached) the logs haven't been updated since January 2021. Please help. We would like to get...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Pre-Admission Students Pull Through to MyEd

From Claire Dell at Chumleigh College, cdell@chulmleigh.devon.sch.uk: We have a very slick online admission process for Chulmleigh College, however the process falls down when we ask parents to pay for the school bus, lockers and top up money prio...
Viv Farnsworth over 3 years ago in IRIS Reach 2 Planned

Being able to schedule send Group emails

Being able to schedule send messages would be beneficial rather than having to wait for the actual time/day.
Guest over 2 years ago in IRIS Reach 0

Sort order of Fee cycles on Parent Portal for Invoices

At present, there isn't an option to manually sort the order of which the invoices appear on the Parent Portal. Ideally, the latest cycles should appear at the top, which is currently not the case. Using the date options don't either have any affe...
Christo Nel about 1 year ago in IRIS Ed:gen & iSAMS / Fee Billing / Parent Portal 1 In Discovery

Seamless transfer from admissions portal to parent portal

When a parent has used the admissions portal to apply and accept a place it would be good for them to then automatically be able to access the parent portal via the same login details. It just looks a bit dis-jointed that they then have to sign up...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 1 Good Feature

Could Portal maintenance message

Ability to edit the default message when the cloud portal is disabled: "The portal [PORTAL_NAME] has been disabled. Please contact the Admissions Team directly." In the previous Parent Portal Manager, under Configuration > Maintenance Options &...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0

Make the Portal App and the Web App consistent with each other

The GUI's for the Web app and the Portal App are very different. It would be better if they were consistent in their design and functionality. We have an electronic form on the portal but Parents can only access it via the web portal.
Guest about 5 years ago in IRIS Ed:gen & iSAMS / Parent Portal 2 Now

Change the default email template that is sent out when a user locks their account.

Allows for the addition of additional information that could be useful for the user and relieve some pressure from support.
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Custom Headings on Parent Portal

It is possible to customise the text used in the main navigation links so that it matches whatever fits the school's terminology. For example, detentions at our school are known as Punishment School. However, the headings used in the pages themsel...
Sarah Kattau over 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery