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Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley almost 2 years ago in IRIS Parentmail 1 Awaiting Prioritization

ISC Compliance - Independent schools

Currently, the SCR is fully compliant for state schools. Further enhancements are required to make this compliant for independent schools. Current workaround is for the school to add in additional checks themselves, instead of the checks being the...
Bradley Allen 9 months ago in Every HR / Single Central Record 1

Choice of Naming on Portal - Parents are not always aware of identity preferences.

Parent portal is pulling the preferred name for the child. This is OK if the child is small, but if they are 16 - 19 and have not told their parents that they are identifying differently - this is a big issue. We really need to be able to specify ...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Sign off from emails

Hello, it would be really useful if Parent Mail had an in-built in signature which all users who login in to the Marshgate account automatically have. For example, I copy and paste this into the end of all our emails: Marshgate Primary School 157 ...
Guest 10 months ago in IRIS Parentmail 1

Have Feature Parity between the parent portal and iParent app.

The iParent app and parent portal should have the same experience. For example. currently parents can't request absence via the iParent app, they have to sign in via the web browser. May people only have mobile phones these days and are used to us...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 2 Already Present

Trust-wide reporting of cases with complete audit trail

The system is useful in that it is possible to create cases with complete audit logs and user notes, as well as uploading documents to the system. However, it would be a significantly useful tool for users to be able to pull reports at a school (e...
Guest 5 months ago in Every HR / Case Management 1 Good Feature

Support parent portal links internally

Presently, if we put a text widget on the home page, and a user clicks on the link going from Dashboard page to School Reports page, the Dashboard button on the menu bar becomes broken in the destination page (in this case, the School Reports page...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Warning for Cancelling Parents evening booking for parents

Raised on behalf of St Joseph's Catholic Primary Academy: Parents can very easily cancel their bookings without realising (like double tapping or accidentally hitting cancel when they go back in to check the time they selected) but nothing comes u...
Guest over 2 years ago in IRIS Parentmail 1 Awaiting Prioritization

Parent Portal Attendance Registration Status

Hi iSAMS. In Parent Portal - Attendance you can see that your kid is absent in some day. But a few parents have asked the reason for the absence, because it doesn't appear. So, it would be possible to add the Registration Status that we use in the...
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 1 In Discovery

Timetables with tutorials not displaying completely on Parent Portal

Hi, We need to use tutorials instead of SETs, as pupils’ timetables change frequently to accommodate their SEN needs. We’ve identified an issue with how the timetable is displayed on the Parent Portal. The timetable with tutorials is not shown in ...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review