We are running the Parent Portal this year and there has been so much confusion amongst parents trying to create portal accounts despite detailed screenshot instructions. After parents receive the registration emails to create a portal account the...
Security/Confidentiality of electronic form submissions on Parent Portal
When we have new pupils starting we have a collection of electronic forms needing to be submitted by the parents. A couple of which are medical in confidence when completed. it would be great to be able to select a security group for accessing the...
Add iParent App and Parent Portal website login statistics
Can you please have login statistics for the iParent App and Parent Portal website logins? When we check our logging in Parent Portal Manager (screenshot attached) the logs haven't been updated since January 2021. Please help. We would like to get...
Make sure there is feature parity between the web portal and mobile apps for school directory (GDPR)
In "Parent Portal Manager > Features > School Directory Options" there is no feature parity between the "Web Portal" tab and the "Portal App" tab (i.e. the mobile app). This led us to experience a GDPR issue in disclosing more of our staff d...
sometimes parents send us emails without mentioning their child's names or their names. It would be great to have an option to search them by their emails.
We think it would be useful for the Parent Portal homescreen to show a list of upcoming events that are in the school calendar rather than just what is happening today. It would also add to the look and feel to be able to assign icons to the event...
When a parent submits a Leave Request from the parent portal they must tick the children the Leave Request relates to, even if the parent only has one child at school. If no child is ticked then when the Submit button is ticked an error message is...
Emails sent by the pupil manager can be viewed in Commucation
We can view communication history in the pupils manager module, and we hoped that this feature would be integrated into the parent portal, so that parents could also see the communication history when they checked the information of each child.
Email Communication History to be viewable in the iParent App
Currently parents can view their E-Mail communication history on the Parent Portal, these are emails that have been sent to them via the Pupil Manager > Email Wizard. In the iParent App they can only view emails that have been sent via the Pare...
Enable creation of custom groups for emails via Parent Portal
To streamline our communications we would like to send emails via the parent portal to appear in the email history in the Parent App (currently Student Manager emails don't do this). We would need to create class, year and activity groups.