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Parent Portal

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Allow the Guardian(s) contact type to be set up directly with Parent Portal access

At the moment, when guardian(s) are going to be the primary point of contact and need access to the Parent Portal, they cannot be given access directly. It is necessary to set them up as a Parent contact type, then email the Parent Portal details ...
Guest 8 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Good Feature

Parent Portal Create Account Design Issue

We are running the Parent Portal this year and there has been so much confusion amongst parents trying to create portal accounts despite detailed screenshot instructions. After parents receive the registration emails to create a portal account the...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Parent Portal 2 Awaiting Review

Security/Confidentiality of electronic form submissions on Parent Portal

When we have new pupils starting we have a collection of electronic forms needing to be submitted by the parents. A couple of which are medical in confidence when completed. it would be great to be able to select a security group for accessing the...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Add iParent App and Parent Portal website login statistics

Can you please have login statistics for the iParent App and Parent Portal website logins? When we check our logging in Parent Portal Manager (screenshot attached) the logs haven't been updated since January 2021. Please help. We would like to get...
Guest 3 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Make sure there is feature parity between the web portal and mobile apps for school directory (GDPR)

In "Parent Portal Manager > Features > School Directory Options" there is no feature parity between the "Web Portal" tab and the "Portal App" tab (i.e. the mobile app). This led us to experience a GDPR issue in disclosing more of our staff d...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Now

search parents by email

sometimes parents send us emails without mentioning their child's names or their names. It would be great to have an option to search them by their emails.
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Events list on Parent Portal homepage

We think it would be useful for the Parent Portal homescreen to show a list of upcoming events that are in the school calendar rather than just what is happening today. It would also add to the look and feel to be able to assign icons to the event...
Guest 3 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Leave Requests error message

When a parent submits a Leave Request from the parent portal they must tick the children the Leave Request relates to, even if the parent only has one child at school. If no child is ticked then when the Submit button is ticked an error message is...
Guest 10 months ago in IRIS Ed:gen & iSAMS / Parent Portal 1 Good Feature

Emails sent by the pupil manager can be viewed in Commucation

We can view communication history in the pupils manager module, and we hoped that this feature would be integrated into the parent portal, so that parents could also see the communication history when they checked the information of each child.
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Email Communication History to be viewable in the iParent App

Currently parents can view their E-Mail communication history on the Parent Portal, these are emails that have been sent to them via the Pupil Manager > Email Wizard. In the iParent App they can only view emails that have been sent via the Pare...
Guest 4 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review