Ideas

With the old parent portal you could mimic being a particular parent which made it really easy to troubleshoot issues. It doesn't look like it's possible the new cloud portal which means we are having to go back to parents and ask them for screens...

It would be useful to allow us to change the settings in parentmail to make email the default format of message as this is the only messaging service we use.

I want to be able to make some fields show in a Portal Form, depending upon the value entered for another field i.e. conditional functionality on field display. For example, if the Year on Entry is a certain value display a question that is only s...

We are overwhelmed by emails generally so to now have every absence reported sent to all the admin team and the head individually is really annoying. We would like to have the option to turn this feature off.

If you go to My Account --> My Profile on the cloud parent portal, and edit email or mobile or address, those changes get saved under the user detains in control panel seciton. It will be very useful if the updated contact information like emai...

We have received feedback from users experiencing difficulty when entering their passwords, as they are unable to confirm whether they have keyed in the correct characters. May we kindly request the addition of a password visibility feature (such ...

We used to be able to be able to forward emails to different recipients with the old Parentmail system, however I understand we cannot do this with the new Parentmail. It would be useful if this function could be added on.

With the old system we used to be able to forward e-mails. This was a very handy feature. Could you please bring it back.

Some of our Teaching groups are really for administrative purposes only and we would like to hide those on the Cloud Parent Portal and for them not to display.

The legacy portal had/has a feature where we were able to impersonate as parent-we could view the portal as any parent to better understand their issue or guide them if they are stuck. While on the cloud portal, parents can submit a ticket directl...