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Parent Portal

Cloud Parent Portal Email Notifications Badge on App icon

Parents would like notifications to appear on the app icon, similar to other mobile applications. Could this be enabled for the Web App please. Aware that the new Cloud portal is a PWA.
Guest 8 days ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Simplify parent portal login

We constantly have parents forgetting their passwords to access the iSAMS Parent Portal or have difficulties setting up new ones. The issue is also related to the fact that the new Parent Portal does not have a mobile app and though they set the p...
Guest 14 days ago in IRIS Ed:gen & iSAMS / Parent Portal 1 Awaiting Review
102 VOTE

view the cloud parent portal as a parent

With the old parent portal you could mimic being a particular parent which made it really easy to troubleshoot issues. It doesn't look like it's possible the new cloud portal which means we are having to go back to parents and ask them for screens...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 35 In Discovery

Cloud Parent Portal Dashboard - Add School Reports, Form and House

It would be very helpful if all information related to the individual pupil could be visible on the dashboard, along with attendance and timetables. Reports especially but ideally also their Form and House
Guest 16 days ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Request for Password Visibility Feature

We have received feedback from users experiencing difficulty when entering their passwords, as they are unable to confirm whether they have keyed in the correct characters. May we kindly request the addition of a password visibility feature (such ...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Updating contact information on cloud portal

If you go to My Account --> My Profile on the cloud parent portal, and edit email or mobile or address, those changes get saved under the user detains in control panel seciton. It will be very useful if the updated contact information like emai...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Cloud Parent portal Student attendance widget to be configurable.

As is the Student Widget shows attendance in a nice sreamlined way, but we have no control on the data or how it calculates the percentages. It seems to be considering the "Not yet registered" as absencies. It would be great to be able to select, ...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 15 Good Feature

Hide reports tab on parent portal

I would like to be able to hide the Reports tab as we only use the Assessment feature in our school. Or at least to make the Assessment tab the default tab instead of Reports.
Guest 16 days ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Ability to search communication emails

Currently the communications sent to parents via iSams appear as a long list. It would be good if there was a search function for parents so they could locate emails they've received quickly.
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Cloud portal:To have access to the parent recording video and note that the parent submits to iSAMS zendesk support when the parent needs support

The legacy portal had/has a feature where we were able to impersonate as parent-we could view the portal as any parent to better understand their issue or guide them if they are stuck. While on the cloud portal, parents can submit a ticket directl...
Sunitha MC 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 1 Awaiting Review