Parent Portal

We constantly have parents forgetting their passwords to access the iSAMS Parent Portal or have difficulties setting up new ones. The issue is also related to the fact that the new Parent Portal does not have a mobile app and though they set the p...

It would be very helpful if all information related to the individual pupil could be visible on the dashboard, along with attendance and timetables. Reports especially but ideally also their Form and House

I would like to be able to hide the Reports tab as we only use the Assessment feature in our school. Or at least to make the Assessment tab the default tab instead of Reports.

Recently the landing/homepage has changed and when a user first accesses the portal, before log in, there is hard coded text of "Your new portal is ready to be configured. Please see the Cloud Portals Management module to add / remove dashboard wi...

A description text box should be available on the Quick Actions - Leave Request for parents to fill in. Most the time we have to reject the leave requests as we have no reason for the absence.

If you go to My Account --> My Profile on the cloud parent portal, and edit email or mobile or address, those changes get saved under the user detains in control panel seciton. It will be very useful if the updated contact information like emai...

We have received feedback from users experiencing difficulty when entering their passwords, as they are unable to confirm whether they have keyed in the correct characters. May we kindly request the addition of a password visibility feature (such ...

The legacy portal had/has a feature where we were able to impersonate as parent-we could view the portal as any parent to better understand their issue or guide them if they are stuck. While on the cloud portal, parents can submit a ticket directl...

The new Parent Portal does not show the class, form or personal tutor of the child in the "My Child" widget, which means parents have to find some other way to see the information. This is a huge issue during the summer or at the beginning of the ...

Some of our Teaching groups are really for administrative purposes only and we would like to hide those on the Cloud Parent Portal and for them not to display.