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Option to refund account balances for dinners

It would be very useful to have the option to refund unused dinner money or any other register payments online instead of having to issue cheques, cash or Bacs.
Jeannie Peace almost 2 years ago in IRIS Parentmail 0

Link Payments and forms

I requested this nearly a year ago but please can we get a link between payments and forms? eg selling tickets to a PTA disco automatically sends them to the form for dietary and contact info for that event. The admin and time spent contacting par...
Rea Kelly about 3 years ago in IRIS Parentmail 3 Planned

Show legal name, candidate number and centre number on exam results page in student portal

We have a pupil who is moving to a different school for sixth form and needs to provide their GCSE results to the new school. They had hoped to print out from the Student Portal, but it's lacking sufficient information. Please add the legal name, ...
Neil Williams about 1 year ago in IRIS Ed:gen & iSAMS / Student Portal 0 In Discovery

Adding Electronic Forms Options to Pupil Portal

Can the functionality for the Electronic Forms Options be added to the Student Portal? We would like to ask students for their consent regarding marketing/alumni data before they leave the school which at the moment is done through a Google Form a...
Amy Grainger almost 4 years ago in IRIS Ed:gen & iSAMS / Student Portal 0 In Discovery

Support

You have supposedly upgraded Iris ParentMail. You now can't print off a blank form thats already been created. You now can't complete a form for a parent.
Guest 4 months ago in IRIS Parentmail 0

Filter parents by group

Prince Regent Street Trust would like to be able to filter parents by reg group or year group. For example, if inviting particular years groups to an event when a response is required.
Jeannie Peace almost 2 years ago in IRIS Parentmail 0

Run an Unresponded Report on forms/surveys

Before the upgrade we were able to run a report of all parents who had not responded to a form. This then enables you to target that parent with a phone call or face to face meeting. Now you have to go into message all unresponded and try and figu...
Guest 4 months ago in IRIS Parentmail 0

ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest almost 2 years ago in IRIS Parentmail 0

Exam Duration and Extra time - Not in Portals Timetable View

Parents/Students can see the Extra Time Allowed % under Exam Arrangements on the portal, but It's not currently possible to display the Allowed time on the Exam Timetables on the Students and Parent Portal. The additional feature would help studen...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Student Portal 0 In Discovery

Remove leavers from 'Balance adjustment tool'

I have leavers from 2018 who are deleted from users list but still showing up on 'Balance Adjustment Tool' as 'deleted from system'. The Chat Expert said they will come off soon but i have people on that list from 2018.
Guest 9 months ago in IRIS Parentmail 0