Ideas

Rather than having to contact your account manager - why can't a client check the balance of their credits within the system? This would be much more time efficient

Client uploaded files are coming across from portal forms to Documents & Files with names in code form. We would find it much more useful to have a way of automatically naming the files based on the upload question.

Problem : The notification email (Figure 2) sent to the admissions team does not include any contact information for the parent who completed the enquiry. This is already a feature of the parent notification tab of the same form as it is used for ...

At present only users in the [A] Administrators security profile can enable/disable/reset 2FA for users within the control panel. (As detailed here:- https://support.isams.com/hc/en-us/articles/360038990734-Configure-iSAMS-Two-Factor-Authenticatio...

Please see ParentMail support ticket 00551293 which has screenshots I cannot post on this site. When an item has instalments and one instalment is refunded, the refund amount appears against all instalments. This make reconciliation of the payment...

It would be useful to be able to add a cost area with an attachable invoice to then be able to run a report on £x income received from parents vs. £x cost of the trip / event from the supplier.

'User List View' lets you filter the type of user accounts shown, but there is no way to view which users have 2FA enabled without going through the users 1 by 1. (or writing an SQL query that looks up blnTwoFactorAuthenticationEnabled = '0' in th...

When parents apply for their child(ren) to join our school, we want to be able to charge one deposit fee for pupils applying to join Nursery, and another fee for joining any other year group. Currently I can only see how to set one fee, regardless...

Putteridge Infant School and other schools - have requested that low balance reminders be set per price band, and not per register. Currently, you can set a low balance reminder, but this will set a reminder to all students, including those who ar...