In the previous version of ParentMail, when parents notified school of an absence, the absence report showed the child's class which was incredibly useful when you have 420 pupils. The new version no longer shows the pupils registration group whic...
Keep message archive of messages sent to parents for longer than 18 months
Following the upgrade, only 18 months worth of sent messages are able to view. In our school we find it useful to look back and copy communications sent to parents for previous message wording and pattern of events. It would be helpful for us to s...
Louis Foulds (iSAMS)
Aug 11, 2026, 11:22 GMT+1
Hi, Thank you for contacting us and submitting a request to our Service Desk. Unfortunately only the standard fields available by default, excluding custom fields, can be added to an Enquiry Form, how...
Electronic signature on forms in Admissions Portal
Our Admissions Team would like to have an electronic signature (similar to DocuSign) to be on the form which parents complete on the portal to accept their place at the school.
We used to have a feature where children's class names were displayed on the absence requests that came in so we could easily locate the pupils on our registers to copy the absence reason to the register and with over 500 pupils this was very hand...
Being able to duplicate an exiting checklist as a template would speed up the creation and consistency of format and layout, particularly where a MAT is using checklists extensively
Change category on Activity at Mat Level and push out
In the 'Edit Activity Details' window that appears when making changes on the mapping screen, the category should be an option, so that I can change this at every site with one action, rather than having to change in each individual school.
Admissions Cloud Portal - Ability to add Documents for Parents to view or download
We would like to be able to run the whole admissions process (from a parent's point of view) through the cloud portal. Once a place is accepted we provide a lot of documentation to parents and the ability to upload those to the portal (as you do i...
Add Compliance widget to the Home (widget) dashboard
I think it would be extremely beneficial to users if a widget for Compliance was added to the main Home dashboard area, grouping it alongside the other key widgets, making them all easily accessible in one location. I believe this would be a relat...
It would be helpful for pupils class/year group to show when messaging parents and for pupil absence
When an absence comes through, with being a larger school, it is adding time to check which class they are in. Also, we have a few pupils with the same name in different year groups so having their class/year show when sending messages home would ...
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