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Tracking system for support tickets raised

A tracking system for ticket raise for support. Currently not always notified when ticket have been completed and issues have been resolved.
Sheryl Newsom 5 months ago in Every HR 0 Awaiting Review

Parent Account

The account made via admissions portal should automatically change from a guest account to a parent account on the parent portal.
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Admissions Portal 0 In Discovery

Images on signer tags

It would be useful if we could add signature images to signer tags like we can with the head signature tag.
Ioan Lee 5 months ago in Every HR / Employee - General 0 Good Feature

Innacurate task creation

Audit trail showing I created a task to create an SCR record I have significant concerns that your system is creating an audit trial which states that I created something I didn’t. This is inaccurate, misleading and just not correct, which under...
Guest 6 months ago in Every HR / Task Management 2

Editing pencil tool for renaming uploaded documents on Admission portal

It would be quite good to have an option to edit (pencil tool) the names of uploaded documents on Admission portal itself as it is difficult to identify the document after moving the student to Applicants. Otherwise there should be a preview for d...
Hashim Chalil over 1 year ago in IRIS Ed:gen & iSAMS / Admissions Portal 0 In Discovery

General absences that require changes filtering into the Trust overview task area

Stop general absences that require changes filtering into the Trust overview task area to save so they can be resent out for approval, it would make more sense for the task to look at the changes to be sent back to the requester or absence approver.
Guest 6 months ago in Every HR / Absence Management 1 Good Feature

Improvement to recalculating hourly and daily rates in Pay Award

Due to the Support staff pay award being settled at 3.2% from September I used this function to update all 10 properties. I then discovered that this only increased the FTE salary and not the hourly rates. In order for me to increase those I was d...
Guest 6 months ago in Every HR / Admin - Pay Award 1 Good Feature

Do action when changing applicant's admission status

create ability to setup action to be done automatically when changing the applicants' admission statuses (single or bulk), every selection could execute separate action such as sending email to parent that your kid has been accepted (or rejected),...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Admissions Portal 1 Next

Documents and Files

Client uploaded files are coming across from portal forms to Documents & Files with names in code form. We would find it much more useful to have a way of automatically naming the files based on the upload question.
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Admissions Portal 0 In Discovery

Gender List/Menu for Admissions Manager and Cloud Portal

Currently the Gender options for the Admissions Manager and Admissions Cloud Portal include only two options: Male and Female. We regularly receive applications from students who identify differently. Can you add to the list to include other commo...
Guest about 3 years ago in IRIS Ed:gen & iSAMS / Admissions Portal 0 In Discovery