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Keep message archive of messages sent to parents for longer than 18 months

Following the upgrade, only 18 months worth of sent messages are able to view. In our school we find it useful to look back and copy communications sent to parents for previous message wording and pattern of events. It would be helpful for us to s...
Guest 3 months ago in IRIS Parentmail 0

Electronic signature on forms in Admissions Portal

Our Admissions Team would like to have an electronic signature (similar to DocuSign) to be on the form which parents complete on the portal to accept their place at the school.
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Admissions Portal 1 Next

Custom Forms

Louis Foulds (iSAMS) Aug 11, 2026, 11:22 GMT+1 Hi, Thank you for contacting us and submitting a request to our Service Desk. Unfortunately only the standard fields available by default, excluding custom fields, can be added to an Enquiry Form, how...
Guest about 2 months ago in IRIS Ed:gen & iSAMS / Admissions Portal 0 Awaiting Review

Class name to be displayed on absence requests

We used to have a feature where children's class names were displayed on the absence requests that came in so we could easily locate the pupils on our registers to copy the absence reason to the register and with over 500 pupils this was very hand...
Guest 4 months ago in IRIS Parentmail 1

Admissions Cloud Portal - Ability to add Documents for Parents to view or download

We would like to be able to run the whole admissions process (from a parent's point of view) through the cloud portal. Once a place is accepted we provide a lot of documentation to parents and the ability to upload those to the portal (as you do i...
Guest about 3 years ago in IRIS Ed:gen & iSAMS / Admissions Portal 0 In Discovery

It would be helpful for pupils class/year group to show when messaging parents and for pupil absence

When an absence comes through, with being a larger school, it is adding time to check which class they are in. Also, we have a few pupils with the same name in different year groups so having their class/year show when sending messages home would ...
Guest 3 months ago in IRIS Parentmail 0

Time Out Warning

Please can we have a warning when our session is about to timeout, providing the ability to be able to stay logged in (like Biostore). It's frustrating for schools to be actively using the system, for it to suddenly time out.
Sharmaigne Watson almost 2 years ago in IRIS Parentmail 0

Notification of Registration Form submissions when payment hasn't been completed

iSAMS support have confirmed that the system is set up to only notify school users of a registration form submission if a successful payment is made. If payment is not made, the form comes through but no one gets notified. It would be much more he...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Admissions Portal 0 In Discovery

Editing Template Forms

It would be helpful if we could edit templated forms. At present we have to create a whole new one, save it under a new name then delete the old one which is really time consuming when you have a perfectly good one sitting there which could easily...
Guest over 3 years ago in IRIS Parentmail 1 Awaiting Prioritization

Support

You have supposedly upgraded Iris ParentMail. You now can't print off a blank form thats already been created. You now can't complete a form for a parent.
Guest 3 months ago in IRIS Parentmail 0