Ideas

A tracking system for ticket raise for support. Currently not always notified when ticket have been completed and issues have been resolved.

It would be useful if we could add signature images to signer tags like we can with the head signature tag.

Audit trail showing I created a task to create an SCR record I have significant concerns that your system is creating an audit trial which states that I created something I didn’t. This is inaccurate, misleading and just not correct, which under...

Stop general absences that require changes filtering into the Trust overview task area to save so they can be resent out for approval, it would make more sense for the task to look at the changes to be sent back to the requester or absence approver.

Due to the Support staff pay award being settled at 3.2% from September I used this function to update all 10 properties. I then discovered that this only increased the FTE salary and not the hourly rates. In order for me to increase those I was d...

Having created the direct debit schedule I then needed to delete a charge but couldn't yet I am able to make amendments for all other students that do not pay by direct debit. It would be helpful if the schedule could be deleted, changes made and ...

We have several credits on sales accounts but the direct debit calculations do not take this into consideration. We have opted for the brought forward balances to be shown on the invoices but have had several parents saying that there is an error ...

At present, there isn't an option to manually sort the order of which the invoices appear on the Parent Portal. Ideally, the latest cycles should appear at the top, which is currently not the case. Using the date options don't either have any affe...

It is difficult, especially in schools with large numbers of direct debits, to quickly find plans for specific students on both the Fixed and the Variable Plan Schedules screens . Adding a Search option, which looks at student or bill-payer name, ...