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ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest almost 2 years ago in IRIS Parentmail 0

Detention Notification Emails - Select which year groups receive them

We would like pupils in the younger year groups not to receive emails when they are given a detention, but have the older pupils receive them. Currently we can only tick a box for "Students", we can't be selective about the year groups (or divisio...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Discipline Manager 0 Awaiting Review

Granular permissions for Discipline Manager

Ability for Wizard bar (Add a detention) to be available without read or write properties for the module. For the safeguarding for information - only to allow teaching staff to add detentions via the wizard bar and then not access the Detention An...
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Discipline Manager 1 In Discovery

Repeat booking option for registers

Before ParentMail was updated in April there was always an option on registers to select "Repeat Selection" when booking sessions. This has been discontinued much to the annoyance of parents who like to block book their wraparound care sessions. C...
Alison Protheroe 5 months ago in IRIS Parentmail 1

Staff assigned to a detention supervision notified via dashboard and/or timetable

Currently the only way for a member of staff to be reminded that they are on detention supervision is to go into discipline manager and view all their detentions. It would be nice if this was displayed on their dashboard as a visual reminder. And/...
Guest over 3 years ago in IRIS Ed:gen & iSAMS / Discipline Manager 0 Good Feature

Change the wording used in the email generated when a form is sent so it does not read Dear (surname)

Currently when a form is sent the parents are sent an email which begins: Dear (surname). This looks quite unprofessional and we would like to either change it to include the salutation first or change it to parent/carer.
Guest 9 months ago in IRIS Parentmail 0

Identify Service on Order so that no GRN is required

When orders are created it would be useful to have a service option, which would indicate that a GRN is not required. For example professional services, exam fees, recurring invoices for leases etc. This would reduce the time taken to process invo...
Guest over 3 years ago in IRIS PS Purchasing 5 Planned

Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley over 2 years ago in IRIS Parentmail 1 Awaiting Prioritization

Set a date that a price for dinners can be increased on

We have increased our dinner costs from 1 April. We thought if we updated the system on 1 April that would be fine but the system has charged everyone from 30 & 31st March the updated price. Can this be looked at that you can set a date when y...
Guest 6 months ago in IRIS Parentmail 0

Two tick box options for one payment item

I would like to create a payment item with two options to tick - eg size and colour. This is for our leavers hoodies - we have to set up a form with size and colour, and then a seperate payment for the hoodie price. This usually means that a paren...
Guest almost 2 years ago in IRIS Parentmail 0