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Time Out Warning

Please can we have a warning when our session is about to timeout, providing the ability to be able to stay logged in (like Biostore). It's frustrating for schools to be actively using the system, for it to suddenly time out.
Sharmaigne Watson almost 2 years ago in IRIS Parentmail 0

Parents being able to see the full subject title of a message when viewing in the app

In the parentmail app, when we sent a message to parents they are unable to see the full subject title of the message, it is limited to only about 20 characters which means some important information can be missed off the message. Can you change t...
Guest 7 months ago in IRIS Parentmail 0

Option to refund account balances for dinners

It would be very useful to have the option to refund unused dinner money or any other register payments online instead of having to issue cheques, cash or Bacs.
Jeannie Peace almost 2 years ago in IRIS Parentmail 0

Link Payments and forms

I requested this nearly a year ago but please can we get a link between payments and forms? eg selling tickets to a PTA disco automatically sends them to the form for dietary and contact info for that event. The admin and time spent contacting par...
Rea Kelly about 3 years ago in IRIS Parentmail 3 Planned

Support

You have supposedly upgraded Iris ParentMail. You now can't print off a blank form thats already been created. You now can't complete a form for a parent.
Guest 4 months ago in IRIS Parentmail 0

Filter parents by group

Prince Regent Street Trust would like to be able to filter parents by reg group or year group. For example, if inviting particular years groups to an event when a response is required.
Jeannie Peace almost 2 years ago in IRIS Parentmail 0

ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest almost 2 years ago in IRIS Parentmail 0

Run an Unresponded Report on forms/surveys

Before the upgrade we were able to run a report of all parents who had not responded to a form. This then enables you to target that parent with a phone call or face to face meeting. Now you have to go into message all unresponded and try and figu...
Guest 4 months ago in IRIS Parentmail 0

Remove leavers from 'Balance adjustment tool'

I have leavers from 2018 who are deleted from users list but still showing up on 'Balance Adjustment Tool' as 'deleted from system'. The Chat Expert said they will come off soon but i have people on that list from 2018.
Guest 9 months ago in IRIS Parentmail 0

Export contact data

It would be very useful to be able to export all of our contact data into a spreadsheet format like it was possible to do on the previous version of ParentMail. It is currently extremely tedious to find out who we have in our contact lists as we d...
Guest 5 months ago in IRIS Parentmail 0