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Printing of emails for parents not registered

On the previous version, we could print letters for parents not on email (we have a small number of parents with no email/access to smart phones) This has gone from the new system - please bring it back. All we can do now is print the letter then ...
Guest 13 days ago in IRIS Parentmail 0

messaging taggs

The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...
Guest 25 days ago in IRIS Parentmail 1

Allergy and AAI tracking

With the introduction of updated allergy requirements for schools, it is more important than ever to accurately monitor pupils’ allergies and track whether they are required to carry an AAI. Currently, iSAMS does not appear to offer a clear, effic...
Guest 4 months ago in IRIS Ed:gen & iSAMS / Medical Centre 1 Awaiting Review

Add the ability to forward an email to a different recipient

We used to be able to be able to forward emails to different recipients with the old Parentmail system, however I understand we cannot do this with the new Parentmail. It would be useful if this function could be added on.
Guest 4 months ago in IRIS Parentmail 0

Time the e-mail was read

The old system used to show the exact date and time that the e-mail was read. This is very useful when parents say they haven't received a message.
Guest 3 months ago in IRIS Parentmail 0

Option to turn off notifications of absence to the admin team

We are overwhelmed by emails generally so to now have every absence reported sent to all the admin team and the head individually is really annoying. We would like to have the option to turn this feature off.
Kathryn Jones 3 months ago in IRIS Parentmail 1

Forward

With the old system we used to be able to forward e-mails. This was a very handy feature. Could you please bring it back.
Guest 3 months ago in IRIS Parentmail 0

Emailing from medical centre - allow multiple templates

Building on the work done in MIS-I-3796, we would benefit from the ability to pick a template when setting if/when an email will notify the parents. We currently have various email templates set up within the student manager for medical notificati...
Neil Williams 7 months ago in IRIS Ed:gen & iSAMS / Medical Centre 1 Awaiting Review

Medical Flag - new/different icon and terminology

When we want users to see that a student has a medical issue to be aware of, we use the medical flag. And because you use the term "flag" for this, you have also used a literal flag icon. But you also use "flag" as the term for Pastoral Flags - wi...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Medical Centre 0 Awaiting Review

ability to delete/ recall emails

We need the ability to delete emails once they have been sent, if there is an error in them, the function to recall/delete from parents accounts area.
Caroline Newman 7 months ago in IRIS Parentmail 0