We are a growing trust and have recently started using the MAT Compliance Matrix. I have just been on Chat to find out how the matrix can indicate that remedial works are required following a statutory service. I'm extremely disappointed to be adv...
Creating another heading other than ''concern'' to document positive incidents.
All incidents listed on Wellbeing manager fall under the overall heading of ''Concern'' There are times when staff record incidents of a positive nature and a separate heading would help to distinguish between. An add in feature would be useful li...
Please could we have a search function, allowing us to search using any of the fields from a Concern (and whether or not documents have been attached to the concern), on the Concerns list for each child?
Please could we have the option, when creating a new action, to copy that action across to any linked concerns? This would save a huge amount of admin time when dealing with complex concerns involving multiple children.
Change the wording used in the email generated when a form is sent so it does not read Dear (surname)
Currently when a form is sent the parents are sent an email which begins: Dear (surname). This looks quite unprofessional and we would like to either change it to include the salutation first or change it to parent/carer.
One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...