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Flagging of inactive tickets

I would like to be able to set a timescale once a ticket is created for action to take place, so say after a set time period whether thats days or weeks a flag is created by the issue to highlight the lack of actions
Guest 8 months ago in Every Compliance / Issues 0

Bulk Add Assets to Contracts

When bulk editing assets, and trying to Link a related contract, you can select the contract on the system but when you hit add contract it's as though you haven't selected it.
Guest 3 months ago in Every Compliance / Assets 0

Linking Medical Centre Visits to Well being Manager

It will be very useful if we can link Medical Centre module to Well Being manager as it will help us to set up workflows to monitor the number of visits to Nurses. This will be a good addon to well being manager. Thanks and Regards
Guest 6 months ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 0 Awaiting Review

Allow Life Event notifications to be sent to all Pupil's Teachers

We have been using Wellbeing Manager for a couple of years now. In the main it has been well received by our safeguarding team and teachers. One of the biggest frustrations however is that Life Event notifications / reminders cannot be set up to b...
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 0 Good Feature

Request for Bulk Update Functionality for Activity Assignment

I’d like to raise a significant usability issue within the system regarding activity management. Currently, there is no option to bulk update the “Assigned To” field on activities. This has created a major inefficiency for us. Following a recent s...
Joanna Gravatt 3 months ago in Every Compliance 0

Assign actions to multiple staff

Might it be possible to allow Actions to be allocated to multiple staff at once? This could either take the form of copying the action out once per staff member chosen, or allowing more than one staff member to be assigned to a single action. Pref...
Guest 12 months ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 4 Good Feature

Concerns page displays actions and outcomes

When viewing all a specific pupil's concerns (Wellbeing Manager > Manage Records > Pupil Name > Concerns) it currently only displays details of the Concern; viewing details of all the actions and their outcomes is either time consuming (a...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 1 Awaiting Review

Distributing documents that need more than acknowledgment.

It would be really helpful if you could add needs completing, ie a MS Form but somehow the system knows it has been completed. A little bit like adding a checklist to the document that needs answering before confirming it is done. EG I need them t...
Lyndsay Teasdale 6 months ago in Every Compliance / Documents 0

Remove archived staff from users

Once a member of staff is archived, it would be helpful if they no longer showed up on the 'Users" list as the list becomes extremely long.
Guest 3 months ago in Every Compliance / Assets 0

Add paperclip icon to contracts summary tabs to indicate when attachments are included such as on Business activities.

Add paperclip icon to contracts summary tabs to indicate when attachments are included such as on Business activities. During set up process particularly it is very time consuming to check all contracts across 17 properties to check all schools ha...
Guest 3 months ago in Every Compliance / Business 0