Ideas

I have found the first line supporting team do not actually know the team at all. A thorough training is needed for the team to just answer at least thr basic questions and knowing what the customers are asking about. They are not interested at wh...

I have thoroughly reviewed all the REST API endpoints related to the Medical Centre API and found that there is no "Medical Flag" or "Medical Flag Notes" information returned. I have checked all the medical endpoints, but this crucial information ...

At the moment, it is not possible to connect to the database from Google Looker Studio (the Google equivalent of Power BI). It means that we are tied into either purchasing Central or paying for Power BI user accounts if we want to leverage the po...

We have parents complaining that they can only use any small amounts left on a voucher to a single transaction which they they have to pay the leftover balance. They don't wish to pay any leftover balance. They wish all their remaining small vouch...

Referencing support.isams.com, It would be beneficial if we can search from within a category e.g. Parent Portal Manager rather than do a site wide search.

Every time there is an iSAMS update the default iSAMS reports are added to the Custom Reports part of Student Manager, which means that we have 30 custom reports for teachers to choose from, which is far too many AND some of the reports have criti...

The need for an audit log for control panel changes, whether it's to show that something was done by mistake or if you have multiple admins (as this is needed at times) to show who has made the change and when. It could also be useful if a malious...

Sometimes it turns out that we need some additional times for split families or where other timings just don't work out. It would be really helpful to be able to add a couple of slots on at the end at our discretion after the bookings have already...

We enabled the one-way sync from iSams to ManageBac approximately a year ago and the sync of students works perfectly. Although, it would be great to be able to sync the educational part as well. In the beginning of the school year, my colleague w...

We opted to not use the titles for our staff as it is hard to keep track sometimes, especially when we use a separate HR system and we only input staff members in iSams for access to iSams. Not entering a title in HR Manager is not a problem as it...