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Provide training to your first line support team

I have found the first line supporting team do not actually know the team at all. A thorough training is needed for the team to just answer at least thr basic questions and knowing what the customers are asking about. They are not interested at wh...
Guest 29 days ago in IRIS Ed:gen & iSAMS / System 0 Awaiting Review

Ability to customise all email templates

Add the Form of the student in all emails where a name of a student is used.Example: Registration Alert, Reward and Conduct emails, etc.
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 16 Good Feature

Can you alphabetically organise options in the drop down menu of the Severity Tab in incidents and any other drop down menu on incidents?

No description provided
Guest 16 days ago in IRIS Analytics & Reporting 0 Needs review

ability to delete/ recall emails

We need the ability to delete emails once they have been sent, if there is an error in them, the function to recall/delete from parents accounts area.
Caroline Newman about 1 month ago in IRIS Parentmail 0

Duplicate Invoice Number checks POIN against PI

Duplicate invoice checker should check POINS against PI's and Vice Versa to avoid paying the same invoice twice.
Guest over 1 year ago in IRIS Financials / Future development 3 Development Complete

Partner for e-procurement

Screwfix - The site managers across our 20 schools are asking if this can be an option.
Guest about 2 months ago in IRIS Financials / Future development 0 Under Investigation

Add Support for Activating/Deactivating Staff via Employee REST API

Currently, there is no method to activate or deactivate a staff member via the REST API. Adding support for this feature would be highly useful for HR and IT teams who manage staff lifecycle through automated workflows or external HR platforms. By...
Guest 10 months ago in IRIS Ed:gen & iSAMS / REST API 0 Awaiting Review

Dark Mode for accessibilty

Can you please introduce a dark mode for teachers (like myself) with sight issues.
Guest 3 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

Global Lists - Allow mapping of fields for CTF, DfE and ISC modification with REST API

For the fields which require mapping to CTF, DfE, ISC, (e.g Nationality) update the Post / Put Rest API calls to allow updating of the mapping's required. Currently the Rest API only creates the object, but doesn't do anything with the mapping.
Guest 3 months ago in IRIS Ed:gen & iSAMS / REST API 0 Awaiting Review

Favourites Bar

Adding back in the favourites bar would allow access to commonly used functions within PS Financials which works really well in version 6, saving a lot of time and allowing the system to be altered by user for their own preference
Guest 3 months ago in IRIS Financials 0 Under Investigation