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Search by Category in Support Website

Referencing support.isams.com, It would be beneficial if we can search from within a category e.g. Parent Portal Manager rather than do a site wide search.
Guest 5 months ago in IRIS Ed:gen & iSAMS / System 0 Awaiting Review

Extra role added of Exam Officer on the section listing relevant guides by role type

There isn’t a role of exams officer on the section listing all the guides. I want to filter all the exam modules guidance but am unable. As you have an exams module which will be used by exams officers it would be helpful to have the guidance docu...
Guest about 2 months ago in IRIS Ed:gen & iSAMS / System 0 Awaiting Review

Granular Permissions for Control Panel

We would like a few selected users to have full access to Email Manager, to enable a corporate approach to our email templates. However, my understanding is that we can't grant this without giving them full access to Control Panel, which we don't ...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery

Automatically disable staff accounts based on HR leaving date, or once they're archived/deleted

No description provided
Rhys Hunter almost 3 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature

Better error tracking in light of recent iSAMS total outbound email outage

We recently discovered that no emails were sent from ISAMS 27th March 11am to 10pm+ due to an ISAMS outage with IRIS/Edgen and Twilio/SendGrid. I believe all ISAMS customers were effected. There is no easy way to be alerted to this without painsta...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 1 Good Feature

Do not send on orders

Would it be possible to create a tick box on the purchasing portal, when creating a new order, " Do Not Send", which if ticked would exclude it from the Document e-mailer function.
Jamie Vincent 2 months ago in IRIS PS Purchasing 2 Needs review

Add additional security profiles to manage user 2FA settings

At present only users in the [A] Administrators security profile can enable/disable/reset 2FA for users within the control panel. (As detailed here:- https://support.isams.com/hc/en-us/articles/360038990734-Configure-iSAMS-Two-Factor-Authenticatio...
Andy Sykes 10 months ago in IRIS Ed:gen & iSAMS / Control Panel 2

Amend PO once approved

Allowing a PO to amended once approved and have it re-route through the approval process will prevent duplication, save time cancelling and re-raising, and also allow for changes in prices during the purchasing process to be amended, rather than r...
Guest 2 months ago in IRIS PS Purchasing 1 Under Investigation

Report & export on all permissions by role

I'd like the ability to be able to export all the module permissions by security profile. I know we can go to Control Panel > Modules & Programmes and expanding the module groups and by clicking on a module, you can select "Edit Module Perm...
Guest 4 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

Publish 'own' reports in Wizard bar

When creating a new report in Analytics & Insights, we would like the ability to publish the report in the appropriate section of the wizard bar eg. We created an SEN exam provision report and wanted to publish it under the 'View SEN report' '...
Guest 10 months ago in IRIS Ed:gen & iSAMS / Analytics & Insights 1 Already Present