I would like to be able to set a timescale once a ticket is created for action to take place, so say after a set time period whether thats days or weeks a flag is created by the issue to highlight the lack of actions
Currently, Contracts can support only one contact that gets notified. There should be a facility to add more email addresses in case there are multiple individuals/depts that need to be notified. This is an urgent request.
It would be useful to be able to plan and schedule training for the year in one go say in the summer holidays and then have the course reminders go out as per the schedule as and when they were due.
One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
Change terminology - in this case "Detention" for "Reflection"
It would be useful to be able to change the terminology from "detention" to "reflection". We prefer to make it clear that this time is a period for mindfulness and reflection after a negative behaviour incident. Additionally, most of our students ...
Detentions // Assigning "Taken by" for a whole series of detentions
At the moment we can only assign who takes detentions one by one. Something that gets a little tedious when there's nearly 400 detention sessions over the course of a term. We have staff that are assigned to the same detention every week for a who...
We would like to be able to delete detentions. We've created detentions for the whole term in one go, but would like to delete the detentions created over half-term. At the moment we can only cancel them, but not fully delete them.
Benefit anyone who wishes to extract information from Every. Example of 2 things that would be useful: Export of all issues and details to allow reporting in Excel/PowerBI Export of compliance matrix or compliance items to allow for reporting
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Good Feature
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Good Feature
