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Downloaded file names

When you download a PDF attchment from a message that's been sent, rather than the PDF being called the name of the document, it renames it a long line of random text which is really annoying as you then have to rename it. The old ParentMail used ...
Amy Whelan about 2 months ago in IRIS Parentmail 0

Parents evening separate families

There used to be a function to offer separated parents slots for parents evening, this was a very useful function and saved us a lot of hassle arranging other appointments
Guest 15 days ago in IRIS Parentmail 0

Allow us to make email the default when messaging

It would be useful to allow us to change the settings in parentmail to make email the default format of message as this is the only messaging service we use.
Guest 5 months ago in IRIS Parentmail 1

Timetabled Classes

I can see we have classes by subject but can you bring in the class code? Just having the subject does not narrow it down to when a teacher requests us to send a message to their class alone, maybe about a revision class they are setting. The clas...
Guest about 1 month ago in IRIS Parentmail 0

Making date of message sent visible on messages

Sometimes we need to provide proof of when a message was sent to a parent. When opening up the message again it just says "sent three weeks ago". If we hover over that, it does show the date, but if we try to use SNIP or printscreen, it disappears...
Guest about 1 month ago in IRIS Parentmail 0

messaging taggs

The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...
Guest 2 months ago in IRIS Parentmail 2

DIRECT EDITING

In the previous version of parentmail we had the ability to edit directly. Now everything has to be pushed through from the MIS. After several weeks of trying to update an email and parent details and experiencing nothing but sync issues. Many hou...
Guest about 1 month ago in IRIS Parentmail 0

Parents Evening please can you reinstate the function to select two bookings per parent for selected parents.

Please would you reinstate the function for admin staff to be able to select certain children to be allocated two bookings per parent. The majority of our parents only need one booking per child but a minority need two bookings. It was previously ...
Guest about 1 month ago in IRIS Parentmail 1

Forward

With the old system we used to be able to forward e-mails. This was a very handy feature. Could you please bring it back.
Guest 4 months ago in IRIS Parentmail 1

What is the point of advising numbers for every message

Why do we need to type in the number of recipients for every single message sent via ParentMail, when the system tells us the number?! Just slows down the whole process. Please remove this function.
Marie-Paule Rowe about 1 month ago in IRIS Parentmail 0