Please see a new picture from another parent. This is what I mean about parents not knowing what product to pay. This is a huge issue for us as we have different prices for different day for clubs. This WILL cause more issues for us as parents wil...
Before the upgrade we were able to run a report of all parents who had not responded to a form. This then enables you to target that parent with a phone call or face to face meeting. Now you have to go into message all unresponded and try and figu...
Prince Regent Street Trust would like to be able to filter parents by reg group or year group. For example, if inviting particular years groups to an event when a response is required.
I have leavers from 2018 who are deleted from users list but still showing up on 'Balance Adjustment Tool' as 'deleted from system'. The Chat Expert said they will come off soon but i have people on that list from 2018.
It would be very useful to be able to export all of our contact data into a spreadsheet format like it was possible to do on the previous version of ParentMail. It is currently extremely tedious to find out who we have in our contact lists as we d...
ParentMail transfers name data with an accent correctly into their system
Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Parents can only receive a form if already registered
If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley
over 2 years ago
in IRIS Parentmail
1
Awaiting Prioritization
Change the wording used in the email generated when a form is sent so it does not read Dear (surname)
Currently when a form is sent the parents are sent an email which begins: Dear (surname). This looks quite unprofessional and we would like to either change it to include the salutation first or change it to parent/carer.
Before ParentMail was updated in April there was always an option on registers to select "Repeat Selection" when booking sessions. This has been discontinued much to the annoyance of parents who like to block book their wraparound care sessions. C...
1
Awaiting Prioritization
0
