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Terrible APP!!!!¬!!!

Please see a new picture from another parent. This is what I mean about parents not knowing what product to pay. This is a huge issue for us as we have different prices for different day for clubs. This WILL cause more issues for us as parents wil...
Guest 6 months ago in IRIS Parentmail 1

Option to refund account balances for dinners

It would be very useful to have the option to refund unused dinner money or any other register payments online instead of having to issue cheques, cash or Bacs.
Jeannie Peace over 1 year ago in IRIS Parentmail 0

Link Payments and forms

I requested this nearly a year ago but please can we get a link between payments and forms? eg selling tickets to a PTA disco automatically sends them to the form for dietary and contact info for that event. The admin and time spent contacting par...
Rea Kelly almost 3 years ago in IRIS Parentmail 3 Planned

Export contact data

It would be very useful to be able to export all of our contact data into a spreadsheet format like it was possible to do on the previous version of ParentMail. It is currently extremely tedious to find out who we have in our contact lists as we d...
Guest 4 months ago in IRIS Parentmail 0

Filter parents by group

Prince Regent Street Trust would like to be able to filter parents by reg group or year group. For example, if inviting particular years groups to an event when a response is required.
Jeannie Peace almost 2 years ago in IRIS Parentmail 0

Download Senders list

In a previous version of ParentMail I was able to download a list of names that a mail had gone to and export to to send to a third party
Guest 4 months ago in IRIS Parentmail 0

Remove leavers from 'Balance adjustment tool'

I have leavers from 2018 who are deleted from users list but still showing up on 'Balance Adjustment Tool' as 'deleted from system'. The Chat Expert said they will come off soon but i have people on that list from 2018.
Guest 8 months ago in IRIS Parentmail 0

Preferred name must take precedent when displayed outside of the Employee Record

It was raised to me that people may have a preferred name for quite sensitive reasons, for example someone who is none binary might feel their name reflects to heavily on their gender assigned at birth so identifies with a more gender neutral name...
Guest about 1 year ago in Every HR / Employee 1 Good Feature

ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest almost 2 years ago in IRIS Parentmail 0

Repeat booking option for registers

Before ParentMail was updated in April there was always an option on registers to select "Repeat Selection" when booking sessions. This has been discontinued much to the annoyance of parents who like to block book their wraparound care sessions. C...
Alison Protheroe 5 months ago in IRIS Parentmail 1