You can only see the body of the message sent and the attachment and can't download the email to be able to send it onto the debtor via another email chain
Consistent use of groups for setting permissions throughout iSAMS
At present we use a user's "Security Profile" to control who has access to Pupil Manager module in iSAMS, and the level of access (read/write/full/etc.). When it comes to setting the granular permissions within Pupil Manager, this is done based on...
We have more situations where students have two parents of the same sex. Currently the only function within the Student Manager/Contacts and Family Tree is to have a mother and a father. It would be excellent if this could be made changeable to se...
Do Trung Thanh Apr 16, 2026, 07:19 GMT+1 Dear iSAMS Team,I hope you are well.Following a recent parent trial session of the iSAMS Parent Portal, ahead of our official launch, I would like to share some feedback and ask for clarification on a few p...
Critical Improvements to the VAT Audit Trail Report
The new VAT audit trail report is great, thank you for adding it. It will making our partial exemption workings much easier. Unfortunately, it has a serious coding error in it so it cannot be reconciled to the VAT100 report. the "Tax Amount" colum...
A way to export the list of "user accounts" from the Control Panel to, for example, an XLSX/CSV file? Ideally I would want to export: Title, First name, Surname, iSAMS Username, account status, user group and Security Profile.
We have had to create a Student Register to record visits to the medical room, as there is nowhere near enough flexibility in the Med Centre module. For example, the ability to rename visit fields would be helpful, and make fields appear/disappear...
Assistant Form Tutor Field to be added as a field for email wizard
It would be really useful to be able to select the assistant Form Tutor field from School Manager in emails. We send out emails annually telling pupils who will be their tutor, assistant tutor etc and we can't currently do this through iSAMs.
Enable Reporting on Custom Fields in Agent Manager
It is essential that schools are able to create reports incorporating Custom Fields within the Agent Manager. The enhanced AQF requirements introduced by UKVI have increased expectations around agent oversight, monitoring and record keeping for in...
Change Parent responsibility setting for large number of students
We have a large number of students with the parental responsibility setting needing to be changed. Currently only able to change one student at a time by going into their record.