Ideas

Hi. We used to able to insert just the students first name into group emails to personalise them, now you can only add their full name? Please you add this option back in. Thank you

some parents/carers do not have an email address. there used to be a 'force paper copies' function which then alerted you that there was X number of paper copies to issue

When picking students out it is imperative that we choose the correct student. Having the form and year is a necessity as we have numerous students with exactly the same name, sometimes in the same year but definitely across the school. We need to...

It would be useful to allow us to change the settings in parentmail to make email the default format of message as this is the only messaging service we use.

The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...

When you download a PDF attchment from a message that's been sent, rather than the PDF being called the name of the document, it renames it a long line of random text which is really annoying as you then have to rename it. The old ParentMail used ...

for internal audit

we should be able to see the name of the child that a parentmail message has been sent to and not the parents as its far to confusing. Parents do not always have the same surname as the child so this makes it very difficult to see who has received...

Please add in fields to capture Next of Kin address as this information is needed - especially in the case of death in service - to pass onto pensions. To avoid delays in payment of death in service benefits we need this information to be captured.

We use to be able to run audit reports in Iris Reach before the 'upgrade' to ParentMail. But have since lost this feature. It allowed us to run reports to see who sent out message but now we have no way of knowing this if someone clicks the 'hide ...