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Remove leavers from 'Balance adjustment tool'

I have leavers from 2018 who are deleted from users list but still showing up on 'Balance Adjustment Tool' as 'deleted from system'. The Chat Expert said they will come off soon but i have people on that list from 2018.
Guest 8 months ago in IRIS Parentmail 0

Amend PO once approved

Allowing a PO to amended once approved and have it re-route through the approval process will prevent duplication, save time cancelling and re-raising, and also allow for changes in prices during the purchasing process to be amended, rather than r...
Guest 9 months ago in IRIS PS Purchasing 1 Under Investigation

ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest almost 2 years ago in IRIS Parentmail 0

Repeat booking option for registers

Before ParentMail was updated in April there was always an option on registers to select "Repeat Selection" when booking sessions. This has been discontinued much to the annoyance of parents who like to block book their wraparound care sessions. C...
Alison Protheroe 5 months ago in IRIS Parentmail 1

Change the wording used in the email generated when a form is sent so it does not read Dear (surname)

Currently when a form is sent the parents are sent an email which begins: Dear (surname). This looks quite unprofessional and we would like to either change it to include the salutation first or change it to parent/carer.
Guest 9 months ago in IRIS Parentmail 0

Identify Service on Order so that no GRN is required

When orders are created it would be useful to have a service option, which would indicate that a GRN is not required. For example professional services, exam fees, recurring invoices for leases etc. This would reduce the time taken to process invo...
Guest over 3 years ago in IRIS PS Purchasing 5 Planned

Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley over 2 years ago in IRIS Parentmail 1 Awaiting Prioritization

Change default MFA method when enabling

Currently, when MFA is enabled Every default's to email to deliver the authentication code. This means that colleagues would have to manually add a mobile device. It would be beneficial if it would default to a mobile device when it is enabled. Co...
Guest 5 months ago in Every HR / My Portal 0 Awaiting Review

Set a date that a price for dinners can be increased on

We have increased our dinner costs from 1 April. We thought if we updated the system on 1 April that would be fine but the system has charged everyone from 30 & 31st March the updated price. Can this be looked at that you can set a date when y...
Guest 6 months ago in IRIS Parentmail 0

Two tick box options for one payment item

I would like to create a payment item with two options to tick - eg size and colour. This is for our leavers hoodies - we have to set up a form with size and colour, and then a seperate payment for the hoodie price. This usually means that a paren...
Guest almost 2 years ago in IRIS Parentmail 0