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Password credentials

Please can you put the password credentials either on the invitation email that you send out or make it visible when parents are entering their credentials as the amount of parents we have taken calls from is ridiculous and it is all to do with th...
Claire Guilfoyle 8 months ago in IRIS School Spider 0

Probation reminder email

Could I please ask if the wording for the automated message for the probation can be changed. It currently says - Employee probation end date due , An employee's probation end date is approaching - but we use this notification for their 3 months p...
Guest 12 months ago in Every HR / Employee - General 1

Leadership Pay

A field to record Leadership pay range for staff on Leadership PayScale e.g L10 – L15. We are currently recording this in Job Information > Job Description field
Guest about 1 year ago in Every HR / Employee - General 1

Being able to unlink an employee from a Post

We need to be able to unlink employees that we may have added to a particular Post ID by mistake (or just because they need to link to an alternative Post ID). We have had problems where we have had to raise a ticket for the back end team to do th...
Guest 4 months ago in Every HR / Employee - General 0 Awaiting Review

Add all the remains of vouchers up to one balance so parents can use and not build up small amounts that they can't purchase anything outright with.

We have parents complaining that they can only use any small amounts left on a voucher to a single transaction which they they have to pay the leftover balance. They don't wish to pay any leftover balance. They wish all their remaining small vouch...
Guest 9 months ago in IRIS School Spider 0

Add additional slots to Parents Evening Bookings.

Sometimes it turns out that we need some additional times for split families or where other timings just don't work out. It would be really helpful to be able to add a couple of slots on at the end at our discretion after the bookings have already...
Guest 9 months ago in IRIS School Spider 0

Ability to Set a Primary Job Role Instead of Default Alphabetical Ordering

In Every, the job roles displayed in My Portal > My Profile are automatically ordered alphabetically. This can cause confusion for users who have future‑dated roles added to their account. For example, if a role starting in September 2026 begin...
Anil Patel 9 months ago in Every HR / Employee - General 1 Good Feature

Notifications for sale of school products

We sell book bags via spider. It would be useful to receive an email notification when one is sold so the office staff are aware and can distribute this in a timely manner. Currently we only find out when we go to export funds. It would be useful ...
Guest 5 months ago in IRIS School Spider 0

Debt account hold

Is there a way that when a parent has an outstanding invoice over a certain amount or over a sopecified number of days that it prevents the parents booking anything else till the account is cleared? if not could this be looked at for developing as...
Guest 5 months ago in IRIS School Spider 0

Add more options to duration when creating an event

I was trying to add a school event that last four 1 hour 30 mins but could only select one hour or two hours. This was particularly problematic as the event is after school, so the duration needs to be accurate for parents to arrange drop-off and ...
Guest 5 months ago in IRIS School Spider 0