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Case management reports

The option to run a report from the Case Management to be able to filter how many cases and by type and or a summary page of data showing case numbers/type/open/closed etc.
Sheryl Newsom 10 months ago in Every HR / Case Management 2 Already Present

Filter parents by group

Prince Regent Street Trust would like to be able to filter parents by reg group or year group. For example, if inviting particular years groups to an event when a response is required.
Jeannie Peace over 1 year ago in IRIS Parentmail 0

Case Management: Sanctions being linked to Employee Record / Case Visibility User End Dates

Within Case Management it would be useful if any severe cases which have led to suspension would be appended to the Employee Record following an outcome - this would flag to HR teams but not be visible for the end user to see Secondly, when adding...
Lewis Hattan 7 months ago in Every HR / Case Management 1 Good Feature

Change the wording used in the email generated when a form is sent so it does not read Dear (surname)

Currently when a form is sent the parents are sent an email which begins: Dear (surname). This looks quite unprofessional and we would like to either change it to include the salutation first or change it to parent/carer.
Guest 8 months ago in IRIS Parentmail 0

Set a date that a price for dinners can be increased on

We have increased our dinner costs from 1 April. We thought if we updated the system on 1 April that would be fine but the system has charged everyone from 30 & 31st March the updated price. Can this be looked at that you can set a date when y...
Guest 4 months ago in IRIS Parentmail 0

User Reminders Report

It would be helpful to have visibility of all historical reminder dates set against a payment item or invoice, as these are often adjusted if payment is not received. Or alternatively, I would like the ability to generate a report for a user that ...
Guest 5 months ago in IRIS Parentmail 0

ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest over 1 year ago in IRIS Parentmail 0

Two tick box options for one payment item

I would like to create a payment item with two options to tick - eg size and colour. This is for our leavers hoodies - we have to set up a form with size and colour, and then a seperate payment for the hoodie price. This usually means that a paren...
Guest almost 2 years ago in IRIS Parentmail 0

Ability to test camera and speaker prior to parents evening session starting

Could users (both teachers and parents) be given the option to test out their camera and speaker prior to the parents evening session starting? Other systems do this and it would stop time being wasted within the appointment due to a user not havi...
Guest 6 months ago in IRIS Parentmail 0

Provide a View Recipients button when a form has been submitted, to check who has read the form.

I can check which parents have read an email I have sent, but I can't check who has read a form. I can only see when they respond.
Guest over 1 year ago in IRIS Parentmail 1 Planned