Ideas

I'm not sure if I've chosen the right category but for security reasons we need all staff to log in with 2FA every time they log into ISAMS. Having a 'remember me' section puts the student data at risk. Our IT manager and Head Safeguarding Lead ha...

I've been told by your support that I am correct, the cover section in the iTeacher app is broken. I was then told that there is no plans to fix it which is ridiculous and that I should put it down as an "Idea". It's not an idea, please fix the fu...

Rather than having to contact your account manager - why can't a client check the balance of their credits within the system? This would be much more time efficient

At present only users in the [A] Administrators security profile can enable/disable/reset 2FA for users within the control panel. (As detailed here:- https://support.isams.com/hc/en-us/articles/360038990734-Configure-iSAMS-Two-Factor-Authenticatio...

Is it possible to get a report of users by useage of the portal, I am constantly short of Licenses, and need to see user useage. To make sure the more active users keep their license, and also to see if I still need so many licenses

'User List View' lets you filter the type of user accounts shown, but there is no way to view which users have 2FA enabled without going through the users 1 by 1. (or writing an SQL query that looks up blnTwoFactorAuthenticationEnabled = '0' in th...

We are unable to create any absences for our Cover Supervisors because they don't have any timetabled lessons. Would it be possible to include such staff when we 'create an absence' please?

When creating users like Parents or Pupils, it would be great to be able to filter by Never logged in. Even better, if once filtered, you could then output as a list.

The current flow for emails on iSAMS is that iSAMS prepares the email and submits it to MailBee.NET, an internal coding framework for sending emails out. MailBee.NET then dials out to Sendgrid/whatever server is configured, which is the SMTP serve...

When a teacher is put on cover, the cover lesson should appear on their timetable so that the cover teacher can take register as they normally would.