Ideas

Please can you add the ability to hide notes from the ticket reporter, as we use this to track the job with contractors but wouldn't seem beneficial to add the employee into these.

This feature is being added for students however it would be useful for staff to also have a preferred surname field, as some staff are not legally married but in partnerships and wish to express this.

we would like to be able to create a wellbeing concern for staff, not only students, would this be possible?maybe, give an option to select student or staff member? Thank you

For users without an authenticator app and relying on the email notification, these only being valid for 30 seconds to 1 minute (this is how live chat described it) is not long enough as it could take longer than this to deliver. Could the validit...

In Multi-Site Global Search when using the Incidents Tab, the table does not show the Sub-Status , is possible to enable this. Also is it possible to create a incidents report when using Multi-Site Global Search, the Reports Tab dropdown menu does...

Please can Force Review be enabled as default to prevent human error and notifications being sent from the system prematurely. Whilst Implementation consultants should be enabling this, it is easy to miss and always needs to be enabled at the begi...

When creating a Management Group in the MIS Management section, e.g. for pushing a Global List, it would be very useful in the "Select Entities" section to have at the top "Select All". This would eliminate the need to individually select each Ent...

There is a data point under Students of OnLACRegister with a value of Yes/No which is Yes for those 'On Register' and No for all others, however, we would like to be able to identify those within the LAC register who are 'Off Register' as distinct...

We really need a way of easily reporting on not just children who are currently On the Free School Meals (FSM) register, but also children who are Off Register (previously eligible) as these are counted as 'Ever 6' children which is a very common ...

Currently absence can be entered in Cover Manager and sent to HR Manager using the tick box at the bottom of the form. Please can this be set up the other way around, so that if an absence is added in HR Manager, it can be sent to the Cover Manage...