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ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest about 1 year ago in IRIS Parentmail 0

Sign off from emails

Hello, it would be really useful if Parent Mail had an in-built in signature which all users who login in to the Marshgate account automatically have. For example, I copy and paste this into the end of all our emails: Marshgate Primary School 157 ...
Guest 7 months ago in IRIS Parentmail 1

Transfer tickets between sites

Hi is it possible to add the transfer option for issues as we currently use to transfer assets between sites? Please find the screenshot of the transfer option attached. Kind regards, Ilia
Guest 4 months ago in Every Compliance / Issues 0

Report for removing unlinked parent/carer as per housekeeping tool

There is a Housekeeping tool to remove parents/carers not linked to students. It would be beneficial to see who these people are beforehand in case they should be linked and not deleted. As the action can not be undone it's not something I am will...
Guest 4 months ago in IRIS Parentmail 0

Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley almost 2 years ago in IRIS Parentmail 1 Awaiting Prioritization

Cost column removed for issues only users

Enlighten Learning Trust requested that the Cost column is not on view to Issues Only users
Angela Herbert 5 months ago in Every Compliance / Issues 0

Two tick box options for one payment item

I would like to create a payment item with two options to tick - eg size and colour. This is for our leavers hoodies - we have to set up a form with size and colour, and then a seperate payment for the hoodie price. This usually means that a paren...
Guest about 1 year ago in IRIS Parentmail 0

Remover Allergens from the Menu Template as this can be misleading for parents

We would like to remove the allergen option from the menu template in registers as we have our own system for allergen management and also children with allergies have their own menu - skipping the option just means that the Allergen option says N...
Guest 6 months ago in IRIS Parentmail 1

Within Contracts module have a selection option for budget & ledger codes

Within Contracts module have a selection option for budget & ledger codes that would allow the user to select codes and ledgers as appropriate ie a settings option maybe
Angela Herbert 6 months ago in Every Compliance / Contracts 1 Reviewed

Payment Items (Uniform etc) - Edit Pricing and Sizing

Our suppliers are regularly changing the sizing of items and the price. Please could we be able to edit each item and option to annotate pricing and sizing changes without having to make note of stock numbers, archiving and then re-create the item...
Guest over 2 years ago in IRIS Parentmail 1 Will not implement