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Change the wording used in the email generated when a form is sent so it does not read Dear (surname)

Currently when a form is sent the parents are sent an email which begins: Dear (surname). This looks quite unprofessional and we would like to either change it to include the salutation first or change it to parent/carer.
Guest 8 months ago in IRIS Parentmail 0

Checklists

Can checklists added to an activity that get updated at MAT level automatically filter down to each property without having to unmap and re-map the activity. The responsible person is then in my email but this needs to be the individual property e...
Guest 8 months ago in Every Compliance / Compliance 0

Service Level Agreement Tracking (Within Issues)

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
Guest 8 months ago in Every Compliance / Issues 0

Incidents - a way to notify parents

My customer today (The People's Trust) currently use Arbor to send parents notifications of incidents involving their child. They would like a way for Every Compliance to also do this ie download a report that they can then email the parent or hav...
Angela Herbert 8 months ago in Every Compliance / Incidents 0

Multi-site Local Document Compliance matrix

Hyperlinks inactive for green activities but available for amber and red - but would be good to be able to access them as well
Gavin Gomersall 4 months ago in Every Compliance / Documents 0

Set a date that a price for dinners can be increased on

We have increased our dinner costs from 1 April. We thought if we updated the system on 1 April that would be fine but the system has charged everyone from 30 & 31st March the updated price. Can this be looked at that you can set a date when y...
Guest 4 months ago in IRIS Parentmail 0

Be able to create Checklists in contracts to record items that need returning to supplier

Be able to create a Checklists in Contracts module to enable the customer to record items that need returning to supplier. Similar to in Activities.
Angela Herbert 9 months ago in Every Compliance / Contracts 0

Status on summary table in Contracts

To have the ability to view the current status of a contract on the summary table ie overview of whether is Live, Ceased, Notice given
Angela Herbert 9 months ago in Every Compliance / Contracts 0

Frequency changes to allow days of week and term times

Allow Activities to be completed on certain days of the week, rather than just 'daily' frequency, as this mean daily activities show as overdue on weekends and need to be falsely completed. Also allow input of term dates to ensure activities are n...
David Morris 5 months ago in Every Compliance / Compliance 0

User Reminders Report

It would be helpful to have visibility of all historical reminder dates set against a payment item or invoice, as these are often adjusted if payment is not received. Or alternatively, I would like the ability to generate a report for a user that ...
Guest 5 months ago in IRIS Parentmail 0