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Hide notes in issues

Please can you add the ability to hide notes from the ticket reporter, as we use this to track the job with contractors but wouldn't seem beneficial to add the employee into these.
Guest 5 months ago in Every Compliance / Issues 0

ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest over 1 year ago in IRIS Parentmail 0

Two tick box options for one payment item

I would like to create a payment item with two options to tick - eg size and colour. This is for our leavers hoodies - we have to set up a form with size and colour, and then a seperate payment for the hoodie price. This usually means that a paren...
Guest almost 2 years ago in IRIS Parentmail 0

Ability to test camera and speaker prior to parents evening session starting

Could users (both teachers and parents) be given the option to test out their camera and speaker prior to the parents evening session starting? Other systems do this and it would stop time being wasted within the appointment due to a user not havi...
Guest 6 months ago in IRIS Parentmail 0

Provide a View Recipients button when a form has been submitted, to check who has read the form.

I can check which parents have read an email I have sent, but I can't check who has read a form. I can only see when they respond.
Guest over 1 year ago in IRIS Parentmail 1 Planned

Additional column for Incident and reports in global search area

In Multi-Site Global Search when using the Incidents Tab, the table does not show the Sub-Status , is possible to enable this. Also is it possible to create a incidents report when using Multi-Site Global Search, the Reports Tab dropdown menu does...
Guest 6 months ago in Every Compliance / Global Search 0

Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley over 2 years ago in IRIS Parentmail 1 Awaiting Prioritization

Add StudentID field to all reports

So we can tally them with our school MIS . Thank you
Guest 6 months ago in IRIS Parentmail 0

New app - products with multiple options

We've been testing the new app on an iPad with an item that had multiple options and parents could pick more than one. Picking the item was not a problem. However, if I'd wanted options a and c from the list it is little cumbersome as when I added...
Neil Williams 6 months ago in IRIS Parentmail 0

Warning for Cancelling Parents evening booking for parents

Raised on behalf of St Joseph's Catholic Primary Academy: Parents can very easily cancel their bookings without realising (like double tapping or accidentally hitting cancel when they go back in to check the time they selected) but nothing comes u...
Guest almost 3 years ago in IRIS Parentmail 1 Awaiting Prioritization