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Cash payments on already issued invoices

It would be helpful to be able to be able to click on already issued invoices and show that they have been paid in cash. It is a hassle & inefficient to have to delete any that already been issued and then reissue as a cash payment. I had a pa...
Guest 5 months ago in IRIS School Spider 0

Remove fie extensions on the website when uploading documents

I have been advised by your team in chat that there is currently no way to hide the file extension when uploading documents/attachments to pages in the new web page builder like there is in the old version, what makes it worse is that there is no ...
Guest 6 months ago in IRIS School Spider 1

Enable activities and issues to be assigned to user groups rather than one person

Adding this feature in would enable teams to be responsible for activities rather than named individuals and if it was possible to show who had reviewed or actioned items this would also be useful. Issues are rarely dealt with by one person. At th...
Guest about 1 year ago in Every Compliance / Issues 0

The ability to set and adjust paragraph line spacing (like you can in word, g-suite etc)

I'm having issues setting the formatting and correct line spacing on particular pages of our school's website. I've had to message and ask for tech support to fix the spacing as it's too wide with big gaps between each line of text when this shoul...
Guest 6 months ago in IRIS School Spider 1

Ability to edit merge tags

Allow schools to be able to edit or add merge tags, e.g. changing Pupil Name to just apply their first name so that it reads correctly in messages to parents.
Guest 10 months ago in IRIS School Spider 0

Archiving Payments/Trips

Would like to be able to archive trips & payments without deleting them completely. When I use the Purchases list for trips, it is cluttered with no longer active trips in amongst the current ones. I don't want to delete them until the end of ...
Guest 7 months ago in IRIS School Spider 1

Flagging of inactive tickets

I would like to be able to set a timescale once a ticket is created for action to take place, so say after a set time period whether thats days or weeks a flag is created by the issue to highlight the lack of actions
Guest 10 months ago in Every Compliance / Issues 0

Create a report of which pages have been viewed on your site and for how long.

This is to give insight about whether OFSTED are viewing your website prior to a inspection. If we could monitor where abouts in the country the user was based, which pages were viewed, documents downloaded and how long was spent on the website, m...
Guest 7 months ago in IRIS School Spider 0

Service Level Agreement Tracking (Within Issues)

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
Guest 11 months ago in Every Compliance / Issues 0

Add a donation section

We hold sponsored events to raise money for school - but there is no way of parents being able to just drop any amount of money to the school via the payment system. If tere could be a donate section on the payment tab that would be amazing.
Guest 11 months ago in IRIS School Spider 0