Ideas

I would like to propose implementing a school-specific, AI-powered answer bot on our webpage to improve communication and accessibility. This tool would be useful to new and current families because it acts as a 24/7 virtual assistant, giving accu...

In parentmail you can amend parental responses if a parent has selected the wrong response or you can update if you’ve spoke to parent! This saves time as only have to use on document to collate data

Suggestion for Improvement – School Dinner Daily Purchases Register Priority: Important – Request for Additional Filtering Options We would like to suggest an important improvement to the Payments > Purchases > School Dinners > Manage Reg...

Could a feature be added where files can be sorted into alphabetical order without the need to physically move each file into alphabetical order

Since the introduction of FSMT (targeted) and FSME (expanded) from 1/9/26 it is necessary to be able to distinguish between the two groups. At present they are pulled into School Spider as one large FSM group combining FSMT and FSME together. Scho...

At the moment we add trips as a product but there is no option to add a question i.e what lunch would your child like, how will they be collected at the end of the day? I am having to add a product for the payment and then a survey to gather furth...

There are a few members of staff who access the system less often and it would be extremely valuable to have the information on how to navigate new system features as well as being informed of the date of implementation, to minimise confusion. If ...

Required a report for school dinners to show pupils attended on a specific date and the class they are in and if they are paid dinners or free school meals. We require this information for our catering company.

It would be extremely useful to be able to export all activities that are assigned to a specific person or team. The 'Audit User Report' is not effective

It would be good to have a feature in spider where you can record accidents and then send the accident note directly to parents via the app