In "Parent Portal Manager > Features > School Directory Options" there is no feature parity between the "Web Portal" tab and the "Portal App" tab (i.e. the mobile app). This led us to experience a GDPR issue in disclosing more of our staff d...

E.g. When a detention is moved onto the following week and then authorised again, the system does not re-notify parents, pupils, teachers etc with the amended detention details. Hence we have moved a detention on to find that the parents and pupil...

Once a future absence has been added, you can edit the absence code and the note that accompanies it (in List View). However, you cannot edit the timings associated with it. You have to delete the absence and then completely re-enter it. It would ...

If it's possible to sync the report data with an API, that would be helpful. Currently, we're exporting and importing data manually into Power BI for analysis. Streamlining this process would enhance efficiency.

Often customers forget to log out correctly and rather than have to go to Self Service it would be good to have an option to close sessions down from the Active Sessions Screen

Important information such as who has parental responsibility (if this is listed) for a student is not included in the iTeacher app. This can lead to (and has led to) serious issues for schools who have sections that use the iTeacher app regularly.

Could iSAMs be able to send out automatic (alert) email to concern parties if pupils with 6th day of continuous absence

It will be helpful to allow schools to have the options to assign covers for any free periods throughout each day. Not just the period which are timetabled. As there might be other events or duties that are not found in timetable.

Please could we have the ability within all Portal forms (enquiry & registration) to be able to add a further contact (or more!) - this is because we have educational agents completing application forms and at the moment the form only allows 2...

Registration should be designed with the focus on ensuring that the pupils can be registered as easily as possible. However, as currently implemented, if you have a registration rule that includes a student group that does not have a teacher assoc...