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Provide training to your first line support team

I have found the first line supporting team do not actually know the team at all. A thorough training is needed for the team to just answer at least thr basic questions and knowing what the customers are asking about. They are not interested at wh...
Guest 6 months ago in IRIS Ed:gen & iSAMS / System 0 Awaiting Review

Integration of user created Student Registers with External and Internal Exams Manager modules

Please add the two exams modules as available for integrations with any Student Register. This is more important than ever with the move away from SEN manager. Many thanks
Guest over 4 years ago in IRIS Ed:gen & iSAMS / Student Registers 0 In Discovery

Is it possible to have the parents fields more flexible to accommodate same sex families.

We have several prospectus puils who have same sex parents. When adding the contact the second parent is automatically called a mother. Could parents be referred to as Parent 1 and Parent 2 rather than mother and father to allow for same sex, and ...
Guest almost 4 years ago in IRIS Ed:gen & iSAMS / Admissions Manager 9 Later

Assign actions to multiple staff

Might it be possible to allow Actions to be allocated to multiple staff at once? This could either take the form of copying the action out once per staff member chosen, or allowing more than one staff member to be assigned to a single action. Pref...
Guest 11 months ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 4 Good Feature

Allow Parents to Send Messages Directly to Their Own Children via the Parent Portal

We would like to see a feature within the iSAMS Parent Portal that allows parents to communicate directly with their own children through a secure messaging system. Currently, parents can communicate with the school, but there is no mechanism for ...
Guest 3 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

A way in Gradebooks to view which assessment columns have been shared to the parent portal. It is very frustrating having to check every assessment column. Thanks Steve

A way in Gradebooks to view which assessment columns have been shared to the parent portal. It is very frustrating having to check every assessment column. Thanks Steve
Guest 6 months ago in IRIS Ed:gen & iSAMS / Gradebooks 0 Awaiting Review

Company logo in new user interface IQ

It would be very useful to be able to see the company logo in the new interface, the same way that you can in the old one. It ensures that you are using the correct logo when invoicing where multiple logos could be used.
Guest over 1 year ago in IRIS Ed:gen & iSAMS / iFinance 1 Awaiting Review

Sort by first name

An option to sort out the student by their first name. Even for the staff.
Guest almost 4 years ago in IRIS Ed:gen & iSAMS / Student Manager 0 In Discovery

Clone User Profile - Safe impersonation

Please could we be able to clone a user so we can login and see what they can? This would copy all module granular permissions as well as Security and User groups. We can safely delete this temporary user after investigation without compromising t...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 1 In Discovery

Teacher meetings aren't shown on cover manager.

Teachers show as available on cover manager although they have a meeting. There are regular meetings that teachers have with other teachers or parents, yet, they are placed for cover because the meetings do not show as a lesson. Please fix this.
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Cover Manager 0 In Discovery