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ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest over 1 year ago in IRIS Parentmail 0

Pay Award Errors

When an error pops up to show that an award has been approved but not actioned, explain what the error is, not just assigning it a vague code
Guest 4 months ago in Every HR / Admin - Pay Award 1 Good Feature

Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley almost 2 years ago in IRIS Parentmail 1 Awaiting Prioritization

Sign off from emails

Hello, it would be really useful if Parent Mail had an in-built in signature which all users who login in to the Marshgate account automatically have. For example, I copy and paste this into the end of all our emails: Marshgate Primary School 157 ...
Guest 10 months ago in IRIS Parentmail 1

Warning for Cancelling Parents evening booking for parents

Raised on behalf of St Joseph's Catholic Primary Academy: Parents can very easily cancel their bookings without realising (like double tapping or accidentally hitting cancel when they go back in to check the time they selected) but nothing comes u...
Guest over 2 years ago in IRIS Parentmail 1 Awaiting Prioritization

Two tick box options for one payment item

I would like to create a payment item with two options to tick - eg size and colour. This is for our leavers hoodies - we have to set up a form with size and colour, and then a seperate payment for the hoodie price. This usually means that a paren...
Guest over 1 year ago in IRIS Parentmail 0

Report for removing unlinked parent/carer as per housekeeping tool

There is a Housekeeping tool to remove parents/carers not linked to students. It would be beneficial to see who these people are beforehand in case they should be linked and not deleted. As the action can not be undone it's not something I am will...
Guest 6 months ago in IRIS Parentmail 0

Improvement to recalculating hourly and daily rates in Pay Award

Due to the Support staff pay award being settled at 3.2% from September I used this function to update all 10 properties. I then discovered that this only increased the FTE salary and not the hourly rates. In order for me to increase those I was d...
Guest 6 months ago in Every HR / Admin - Pay Award 1 Good Feature

Payment Items (Uniform etc) - Edit Pricing and Sizing

Our suppliers are regularly changing the sizing of items and the price. Please could we be able to edit each item and option to annotate pricing and sizing changes without having to make note of stock numbers, archiving and then re-create the item...
Guest almost 3 years ago in IRIS Parentmail 1 Will not implement

For Payment items that have stock quantity against the purchase options, could we have a column that shows amount sold as well as quantity left

We use this option for our Afterschool activity clubs and it would be helpful to be able to see the number of children who have purchased each club at a glance.
Sam Neal almost 3 years ago in IRIS Parentmail 4 Awaiting Prioritization