Parents sometimes encounter issues when trying to view Internal Exams results on the new cloud parent portal causes because of the way that feature has been designed. The obvious procedure to display internal exams results on the cloud parent port...

Can we only allow admin or certain people to delete out of school records please? Often, someone overwritten or delete the current out of school records and leave the pupil not registered for the whole range of time, which is a disaster for regist...

There is currently no way an end user can edit the default Wellbeing emails. Ideally, the template should be available with the rest in Control Panel Home -> Applications & Services -> E-Mail Manager -> Manage E-Mail Templates At th...

When running the Consecutive/Cumulative Absence Report, there is currently no option to exclude former pupils (other than manually unticking students you don’t wish to include). Would the development team consider adding this functionality?

CTFs from previous school containing attendance not importing into Edgen We are not meeting our statutory duty if we cannot maintain complete history of attendance within Edgen via CTF file. Interesting how other schools' XML files exports contain...

Allow a teacher contact in HR Manager to be added as a parent contact to a student. Meaning the contact is only entered once into the database. (and vice versa of course).

Please see support ticket 712917. Our Admissions Team have been tyring to use the Query Builder more, but are getting frustrated by the "Execute and Save Search" button being greyed out. The iSAMS support team have advised the functionality was re...

it is not easy to find a parent account in User Accounts ,it must to check parents name to find parents user account,is it possible to search parent email account to find parents account?

With many schools on varying different MIS's some information is not transferring via CTF upload due to formatting. The option to choose which of the two DfE formats for addresses prior to the creation of a CTF would be useful so that student cont...

It would be great if we could export the results from the 'Locate free objects & periods' tool in the wizard bar into an Excel spreadsheet format, rather than just viewing it on the screen or in print view. Thanks!