Users (both parents/staff) get the following message when they need to put 2FA code from their authenticator app: You must contact your Two-Factor Authentication Administrator to access the system. It's quite confusing for people and means they em...

We will be having primary and secondary timetables and it is impossible to differentiate between the two from the wizard bar. Is it possible to have the title in the wizard bar changes to say "PRIMARY TIMETABLE (2025-26)" and "SECONDARY TIMETABLE(...

Please could room availabilities which have been added via Timetable Manager also show in room timetables in the app? We block out time in the school hall for fixed slots in the week which are added via Timetable Manager and staff can check the ro...

Even the batch is in queue to send but not successfully sent yet. Are there anyway to stop those batch?

There is no established process for re-admitting a student multiple times during their tenure.We have three schools and the re-admission process can only be used once. As you can not re-admit again with and active admissions record.This means that...

Administrators who put courses in Ed-Gen and then need to change details when a student drops a course and takes up another one.

It would mean we could draw a simple graph showing progress from e.g. C to A.

If the system has generates a duplicated record it is impossible to deleted the record if an invoice is raised or is connected to a billing account even if the info is duplicated. IT would be good to be able to do house work on these files a the s...

We would like the ability to be able to remove the requirement for parents to have to update their password every X amount of days. I believe the feature that is available at the minute also affects staff users aswell so we'd like a separate optio...

Can we please have the pupils Pastoral Tutors show on their Overview screen.Thank you.