Dear iSAMS Support Team, I want to express a serious concern regarding the Gradebook module and kindly request immediate action. Many parents are frustrated that this module is only available on the web interface, not the mobile app. It is unclear...

Can we add a scheduled teacher to cover and then cover that lesson instead please. We had a teacher (AW) absent and due to the sensitivity of the lesson, we needed to add a particular teacher to cover (AGC), although they themselves had a lesson t...

When managing timetables via Configuration >> Manage Timetables, you see a list of all timetables listed on the system. These are listed in order by academic year, with the oldest timetables at the top. After a while this list becomes quite ...

The Batch API currently doesn't output either the awarding department or subject in the rewards and conduct module, even though these fields can be mandatory.

Allow staff members i.e. teachers to enter their students into exams on a marksheet for this to be signed / amended by the exams officer in a digital way such as a workflow within the system. Currently only the exams officer can enter students int...

At present only users in the [A] Administrators security profile can enable/disable/reset 2FA for users within the control panel. (As detailed here:- https://support.isams.com/hc/en-us/articles/360038990734-Configure-iSAMS-Two-Factor-Authenticatio...

When you go to delete an exam programme or option from the Exams Manager module, you get a pop up warning message. (Example attached.) This message appears regardless of whether the programme/option has any entries or results attached to it. In ot...

In the previous SEN Manager, teachers were able to click on a star in their class list and view immediately the overview of the student's SEND. Now, they land on a screening page, instead of having the support info they need in a single click.

Seems unnecessary that you can't assign a child a UPN in the school holidays.You're met with "The following error occurred: There is no current Term configured."There is a term configured. I shouldn't have to be in that term to do it. Just one thi...

We currently show our 'Post-LAC' children as 'Off-Register' within the Looked After student register reflecting that those children were at one point 'looked after' (therefore on-register) but are now not 'looked after'. This is the same logic use...