If a School enters basic details of a pupil (i.e. name, D.O.B) but not UPN, then imports CTF but the sending school has the name in Capital letters it doesnt recognise as the same name and duplicates the records. Please can the matching rules in E...

A popular request from our clients is the ability to create joint contacts in ISAMS instead of separate ones. This is currently not possible via the API. We can only create contacts individually.

It would be so useful if there was a way to set an agent as one of a pupil's contacts. It would save an immense amount of time entering the same information over and over again, and help manage changes.

This would be useful to avoid there being two different places to record this info (we have created a specific register for this in Pupil Registers). Going forward, we understand that the DfE will be deep diving into the effects on attainment and ...

Can we add a scheduled teacher to cover and then cover that lesson instead please. We had a teacher (AW) absent and due to the sensitivity of the lesson, we needed to add a particular teacher to cover (AGC), although they themselves had a lesson t...

We are using AD for Authorisation, All staff users are not able to reset the password with Security Question. If possilbe to disable this function would be great

You can already sort by 'Form' and 'Year'. Pls can you add ability to sort by 'start' time or 'reason' and also 'end' time. Would be really helpful if you have a long list of pupils going out on a particular day for a variety of reasons and differ...

Users (both parents/staff) get the following message when they need to put 2FA code from their authenticator app: You must contact your Two-Factor Authentication Administrator to access the system. It's quite confusing for people and means they em...

We will be having primary and secondary timetables and it is impossible to differentiate between the two from the wizard bar. Is it possible to have the title in the wizard bar changes to say "PRIMARY TIMETABLE (2025-26)" and "SECONDARY TIMETABLE(...

We want to be able to create a charge sheet by subject which can be sorted by class and in alphabetical order. Currently the spreadsheet adds everyone in alphabetical order only. We also want the ability to add additional lines for the same pupil ...