Invoices which were already paid still show the Pay now button. Even worse, if parents click on it, they can pay the same invoice again. This is causing many problems for us. Is there a possible solution for this?

On the Medication Notification emails, it says "Exchange Received: 28-Jan-2026 [04:30]". These emails go out at 16:30, rather than 04:30. (4:30am being earlier the same day, before the medication has even been given out and logged on iSAMS). Pleas...

We currently use "98" for Cambridge (because they don't supply base data to international schools) and "99" for MOCKS. We would like to include data for other custom qualifications (e.g. SATs, IELTS). Could we please have the option to create addi...

With IRIS having acquired both iSAMS and Every HR in recent years, are there any plans to bring the functionality of Every HR into the HR module within iSAMS? Whilst both may be great products, there may be something in the simplicity of having ev...

When I go from Student Manager and click on a student's medical flag, it opens a new window with the Medical Centre title. Within that window is a section called Conditions. The problem is that the section is too small and does not dynamically sca...

(This is for homework module not portal). Once a homework task has been archived by a teacher, pupils are no longer able to update the status to submitted. This means that tasks will stay indefinitely in their outstanding list. Various possible so...

From my correspondence with ISAMS Support, if you filter by an alphabets that is expected to return zero results, a VBScript runtime error will be shown. E.g. you filter by the letter Q but you have no teachers beginning with Q. A more easily unde...

We have an online registration form. Once submitted, a message appears saying that the form has been succssfully submitted. We would like to amend this message to include what to expect next. At the moment this is not possible.

When coming up to a detention can a reminder email be sent to the teacher (maybe also the pupil). E.G. Detention is at 4pm, email is sent at 3pm to teacher (maybe also pupil) about the detention.

In Internal Exams Manager, when setting up a Programme and Paper, you select whether to collect Grades or Marks or both. But in the display of these internal exam results in the parent and student cloud portals, both Grades and Marks columns are d...