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Tracking system for support tickets raised

A tracking system for ticket raise for support. Currently not always notified when ticket have been completed and issues have been resolved.
Sheryl Newsom 5 months ago in Every HR 0 Awaiting Review

Amending supplier bank details without the rest of the Admin functionality

I would like our Purchase Ledger Administrator to be able to amend supplier bank details without the rest of the Admin functionality that comes with that. Is that possible?
Guest 5 months ago in IRIS Ed:gen & iSAMS / iFinance 0 Awaiting Review

Incorrect "Register Flag" values from Student Registers API

Dear iSAMS Support Team, I am encountering an issue with the iSAMS REST API when trying to retrieve the "Register Flag" value from the "Pupil Registers -> Registers" screen. I am using the following endpoint: [GET] https://isams.local/Main/api/...
Guest 9 months ago in IRIS Ed:gen & iSAMS / REST API 0 Awaiting Review

Email history for messages sent from the Timetable mail applet

Looking for a way to view or track email communications sent to pupils from the Timetable mail applet. At present, these messages do not appear under the pupil profile → Communication History → Email History tab. The only record available is in th...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Communications 1 Awaiting Review

File and folder re-ordering

You can currently change the file and folder order within Parent Porter Manager but this doesn't update the website. We currently have no way of re-ordering this
Guest 5 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Parent Portal - Homepage link

The old parent portal homepage was at /api/homepage This has changed on the new portal, but a lot of parents have bookmarked the old link. Please could a blank page with an automated redirect be added to the portal so that parents do not experienc...
Neil Williams 5 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Parent Portal – Timetable Change Notifications

We’d like to make timetables accessible on the Parent Portal for each pupil. As we are an SEN school, we frequently adapt and change timetables, which is why we use Tutorials for this purpose. Could you please consider developing a feature that wo...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

To upload additional information / doctors note to leave request following approval

It is necessary for our parents to upload medical certificate for our students - but they often do not have this at the time of submitting a leave request. They are unable currently amend the leave request in the Parent Portal and instead email th...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Parent Portal / Registration Manager 0 Awaiting Review

Parents email options is set to be all_merges, if we can have a default set from our side such as the Students Manager available option for current students

Parents email options is set to be all_merges at the applicants level, if we can have a default set that we can apply from our side such as the Students Manager available option for current students? We can do that in the Student manager --> Ma...
Guest 9 months ago in IRIS Ed:gen & iSAMS / Admissions Manager 0 Awaiting Review

Can be able to Archive host families or former partners

To be able to archive former host families for international students or former partners rather than have to delete the record entirely. There are times when the information may be useful rather than lost forever.
Guest 5 months ago in IRIS Ed:gen & iSAMS / Student Profiles 0 Awaiting Review